Payments & Refund Policy

Customers can cancel their order within 24 hours providing it has not been processed. Customers must contact Memorial Printing by telephone, and should not email cancellation requests as this may delay or prevent the cancellation process.

Money Back Guarantee - Memorial Printing will offer a refund where a product has been printed incorrectly, this excludes errors made by the customer, including the submission of invalid or incorrect information. Customers are urged to ensure that the information sent to Memorial Printing is accurate, as spelling mistakes and/or any additional errors may not be corrected by Memorial Printing.